"When you do things right, people won't be sure you've done anything at all"
Nobody ever gets credit for fixing problems that never happened.
The end message is why my favorite Einstein quote is "a clever person solves a problem. A wise person avoids it in the first place"
Lessons we learned: - speak more no matter what you say - walk around confidently - always acting like you are needed urgently and always on calls - paint everything as a crisis 👍🏻 thanks for the promotion
An old upper management I once worked for said "Many times you don't know what jobs a good manager does until they don't do them."
I have run several factories in the last 30 years and can't count the number of "action oriented managers" I have encountered (especially in sales). Invariably I have taken over under-performing production lines and been told that making the workers "work harder" is the key to success. After a year, or sometimes more, when the numbers are up, I have to explain that making people's jobs easier has been the key to the change.
Something taught to me a long time ago: “Don’t confuse effort with results.”
It's not only about leadership. Any good professional will make his work look easy to an outsider.
There's a Chinese saying (I know...how cliche, but this one is real...) -- "the skilled warrior achieves no spectacular feats" 善战者无赫赫之功. Some competent leaders achieve wonderful results but just don't make enough noise to be noticed.
I worked at a place one time that had a project that started with four people, and it got into trouble. Management started adding people to the project, figuring that the more people working on it, the quicker the work would get done, and it worked. By the end, the project had 12 people on it, and it was finally successful. Management celebrated their success in navigating the project out of its crisis without recognizing what had really happened: Two of the last four people they added to the project did the entire thing, and the other 10 people, including the original four, accomplished nothing. All of which is to say that one trait I notice over and over in bad managers is that they treat everyone as interchangeable and fail to recognize that different people have different capabilities.
One of the best TED talks I heard so far. As an IT specialist, I often had to present the problems I solved to my boss in a more dramatic way, even if they were relatively easy to resolve. After some time, I requested a pay raise and received a 10% increase. Now, I’m preparing my reports for the next six months to request another pay raise. It's unfortunate, but this is the reality of how management often thinks.
This describes perfectly my 37 year career both with the Government and Contractor business I was in!!!!! When my company picked internal “Leaders” to speak at our leadership symposiums for the last 15 years, they picked people who were part of the root cause of a major issue who were then flooded with resources to become the “hero” to get through the self imposed crisis. Haha, ANYONE with unlimited support can get through a tough issue….most people don’t even stop to think about why the issue happened in the first place and who are the real leaders who consistently prevent them!
The closing message reminded me of one of my favorite Einstein quotes: 'A clever person solves a problem. A wise person avoids it in the first place.' It’s a powerful reminder that true wisdom lies in foresight and prevention, not just in fixing what’s already broken.
I'm an anesthesiologist, and we value those who never run into problems. As a profession, we have this mindset of avoiding problems in the first place and look down on those who can "fix problems" but keep on running into new ones to fix.
This was exactly what I needed to hear. My boss is asking for a report on staff morale, which I've told him repeatedly was low, and I've been resistant to doing it. I now know why. I've talked to him about it before to head off problems, but he inevitably ignores what i say, until the wheels come off. I'm exhausted. I think he doesn't realize how low my morale is as well. He dismisses people who are steady and reliable for those who make "busy work" for others to do to make themselves look good. This talk helped me to figure out how I want to address it again with him. Thank you, I need it.
Roald Amundsen is by no means forgotten in Norway. This guy Shackleton on the other hand is someone I barely have heard about.
Absolutely briliant and spot-on on today's contemporary leadership across the world. ❤
Had a supervisor who talked a lot with our team lead, did not support the team in any way and was only talking down to us to repeat what team lead already told us. She got promoted and I was puzzled why. I realized then exactly that, people who make noise and appear to be busy get rewarded, even if they had done nothing for the team.
I noticed this within my life as well. If you're too competent, you're taken for granted because there's no obvious and visible example of struggle and "hardwork." This is even more true for family and friends than at work.
@captainobvious9188